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At Emirates Academic Services, we are deeply committed to fostering the growth and quality of education throughout the United Arab Emirates. Our mission is to provide exceptional support to institutions, faculty, and students, driving positive transformation in the academic landscape. To ensure we continue delivering the highest standard of consulting, curriculum development, and training programs, we rely on the perspectives of those we serve. Your experience and suggestions are not just heard; they are integral to our ongoing process of refinement and improvement. By participating in our feedback initiative, you directly contribute to shaping the future of academic services and, by extension, the future of education in the region. We value your partnership and look forward to learning from you.
Take the Survey NowThis Privacy Policy describes how Emirates Academic Services collects, uses, and protects the personal information you provide when using our online platform or services. We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable data protection and privacy laws, including the General Data Protection Regulation (GDPR) where applicable.
We may collect various types of information from you when you interact with our site or services. This can include information you directly provide to us, such as when you register for an account, apply for services, fill out forms, or communicate with us. This information may include your name, contact details, academic background, professional experience, and other relevant details necessary to provide our services.
We may also collect certain information automatically when you visit our site. This includes technical information like your IP address, browser type, operating system, referral URLs, device information, and usage data such as pages viewed and time spent on our site. This information helps us understand how our service is used and improve user experience.
We use the information we collect for various purposes related to providing and improving our educational services, which include Academic Consulting, Curriculum Development Support, Student Recruitment Strategy, Faculty Training Programs, Research Grant Support, Accreditation Consulting, and Campus Technology Integration. These purposes include:
Providing, operating, and maintaining our services.
Communicating with you about your account or our services, including responding to your inquiries and providing customer support.
Processing transactions and managing service requests.
Personalizing your experience on our site.
Understanding how users access and use our site and services, for purposes of improving our offerings and developing new features.
Sending you updates, newsletters, marketing, and promotional materials (you can opt out at any time).
Detecting, preventing, and addressing technical issues and fraudulent activity.
Complying with legal obligations and enforcing our terms and conditions.
We process your personal information based on several legal grounds, including:
Your consent, where required by applicable law.
The necessity of processing to perform a contract with you or to take steps at your request before entering into a contract.
Compliance with a legal obligation to which we are subject.
Our legitimate interests, such as improving our services, managing our business, and ensuring the security of our operations, provided these interests are not overridden by your data protection rights.
We do not sell your personal information. We may share your information with third parties only in limited circumstances:
With service providers and partners who perform functions on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These third parties are obligated to protect your information.
In response to a legal process, such as a court order or subpoena, or to comply with other legal obligations.
When we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the safety of any person or violations of our terms of service.
In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no security system is completely impenetrable, and we cannot guarantee the absolute security of your information.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:
The right to access the personal information we hold about you.
The right to request correction of inaccurate or incomplete information.
The right to request erasure of your personal information.
The right to restrict or object to the processing of your information.
The right to data portability.
The right to withdraw consent where processing is based on consent.
The right to lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.
We may use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. We use cookies to improve and analyze our service, personalize your experience, and deliver relevant advertising. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If we transfer your data internationally, we will take steps to ensure that your data is protected in accordance with this Privacy Policy and applicable laws.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our data practices, please contact us by mail at:
Emirates Academic Services
1201 Vision Tower
Al Khaleej Al Tejari Street
Dubai, Dubai, 12345
United Arab Emirates